Contact Us
We offer a comprehensive mortgage and protection advice service for all your mortgage and protection needs
Call Us
Email Us
Address
Medway Innovation Centre
Chatham Kent
ME5 9FD
Our Team
Michael Welton
Mortgage and Protection Consultant
Michael has worked in Financial Services since 2003, working with companies such as Woolwich, Barclays and St James’s Place. He prides himself on giving straightforward, easy to understand advice.
David Buckland
Mortgage and Protection Consultant
David has worked as a Regional Manager in a sales based environment since 2006 working for McCurrach UK ltd. He joined WPP Financial Services in 2018 and enjoys using his experience in customer service to help clients with their mortgage and protection needs. He believes in cutting through the jargon to give straight forward and honest advice which gives clients their best possible outcome. Away from work he enjoys spending time with his wife and 2 kids as well as running and restoring his classic car.
Michael Pape
Mortgage and Protection Consultant
Michael has worked in Financial Services since 1983 in a variety of roles, with Prudential, WSW Independent Financial Advisers, his own company Aegis Independent Financial Advisers (UK) Ltd and Positive Solutions.
Fiona Ford
Mortgage and Protection Consultant
Fiona has worked on and off in financial services since 2006, starting with loan brokering, to debt management, followed by health, life and critical illness insurance before settling into mortgages. She prides herself on delivering an excellent service and the whole customer experience.
Away from work, Fiona has 2 teenage children and enjoys time with her family.
Helping people get into their first home is extremely satisfying and to be a part of that is a privilege.
Conor Slatter
Mortgage and Protection Consultant
Conor has worked in Customer Services since 2011 and had taken that passion and experience with him when he started working for Nationwide in 2016. Since working in Financial Services he has developed a real passion for helping people with their Mortgages and has moved to WPP Financial Services to make that dream a reality. He prides himself on honest, easy to understand advice which will benefit his clients not only now but in the future.
If You Are Not Happy With Our Service
If you have a complaint about your Adviser or any financial advice you have received from your Adviser please contact us:
In writing: Quilter Financial Planning Complaints Department, Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY
Email: QFPcomplaints@quilter.com
Tel: 0191 241 0700
We will be happy to provide you with a summary of the internal procedures for handling complaints, this is available without charge upon request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (e.g. if we arranged insurance or a regulated mortgage product). The Financial Ombudsman Service can be contacted as follows:
Address: The Financial Ombudsman Service, Exchange Tower. London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
www.financial-ombudsman.org.uk